I-75 RV (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring you understand how your information is collected, used, and safeguarded. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

1. Information We Collect

We may collect the following types of information when you interact with us:

A. Personal Information

  • Name

  • Address

  • Phone number

  • Email address

  • Vehicle information (RV make, model, VIN, insurance details)

B. Payment Information

  • Billing address

  • Cardholder name

  • Partial payment information (processed securely through third-party vendors—we do not store full credit card numbers)

C. Service & Communication Information

  • Repair orders and service history

  • Photos or videos of your RV for estimates or insurance claims

  • Communications through email, phone, SMS, and web forms

D. Technical Information (Website Use)

When you visit our website, we may automatically collect:

  • Device type

  • Browser type

  • IP address

  • Cookies & usage data (for analytics and site improvement)

2. How We Use Your Information

We use your information to:

  • Schedule and provide RV repair and maintenance services

  • Create estimates and communicate with insurance companies

  • Process payments and send invoices

  • Communicate updates, appointment reminders, and service confirmations

  • Improve our website, customer experience, and internal processes

  • Maintain business and legal records as required by law

We do not sell your personal information to any third parties.

3. How We Share Your Information

We may share your information only when necessary, including with:

A. Service Partners

  • Insurance companies for claims processing

  • Glass suppliers, parts vendors, or subcontractors assisting with repairs

B. Technology Providers

  • Payment processors

  • Scheduling systems

  • Communication platforms (email, SMS, phone systems)

All vendors are required to use your information only for the tasks they perform on our behalf.

C. Legal Requirements

We may disclose information when required to comply with law, regulation, or valid legal process.

4. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your data, including:

  • Encrypted payment processing

  • Secure storage of customer and insurance documents

  • Restricted employee access based on job duties

While no system is 100% secure, we are committed to protecting your information.

5. Your Rights & Choices

Depending on your location, you may have the right to:

  • Request a copy of your personal information

  • Ask us to correct inaccurate information

  • Request deletion of your data (subject to legal retention requirements)

  • Opt out of marketing communications

To exercise any of these rights, contact us at:
📧 repairs@i75rv.com
📞 859-392-0439

6. Cookies & Tracking Technologies

Our website may use cookies and analytics tools to:

  • Improve site functionality

  • Track usage trends

  • Customize user experiences

You can disable cookies through your browser settings.

7. Children’s Privacy

We do not knowingly collect personal information from anyone under age 13. If this occurs unintentionally, contact us so we can delete the information promptly.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us:

I-75 RV
10050 Norbotten Dr
Florence, KY 41042
Phone: 859-392-0439
Email: repairs@i75rv.com

SMS Terms & Conditions

By opting into SMS communications through our website, service forms, or any other medium, you agree to receive text messages from I-75 RV. These messages may include, but are not limited to:

  • Appointment reminders

  • Service updates

  • Estimate notifications

  • Order or parts alerts

  • Account or billing notifications

  • General customer communication

Messaging frequency may vary.
Message and data rates may apply.

To opt out of SMS at any time, reply STOP to any message.
For assistance, reply HELP or visit www.i75rv.com.

By opting in, you confirm you are the authorized user of the mobile number provided and agree to comply with these Terms & Conditions.

For more information: